My Blog Recent Writings
Recently, a close associate accosted me asking why I wasn’t advertising aggressively to our current clients. Her idea was that I already had a ready audience with current clients.
Dennis Kagiri
Social media has boosted citizen journalism. You now don’t have to wait for prime time news, but can instead get real-time updates on social media. This new journalism space, however, comes with risks such
Dennis Kagiri
The public engagement of the government in the past week has been disastrous to say the least. Governing by PR and hashtags has led to significant issues.
Dennis Kagiri
Understanding the role of your contact center in enhancing customer satisfaction is crucial. An effective contact center can significantly improve customer experience, while a poorly managed one can cause frustration.
Dennis Kagiri
Managing relationships effectively during a crisis can make or break your business. Strategies and communication play a pivotal role in maintaining trust and resolving issues.
Dennis Kagiri
The presence of multiple cameras does not guarantee comprehensive media coverage. Sometimes, having a focused and strategic approach to media relations is more effective than sheer quantity.
Dennis Kagiri